Refund Policy

Refund Policy - Elite Roof & Exterior Cleaning:
 

At Elite Roof & Exterior Cleaning, customer satisfaction is our top priority. We strive to provide exceptional service to all our clients. If for any reason you are not entirely satisfied with the service you have received, we offer a refund under the following conditions:

1. Eligibility for Refund:

   • Refunds are applicable to services purchased directly through our website.

   • To be eligible for a refund, customers must request the refund at least 48 hours before the scheduled date of service.

   • Refund requests made within 48 hours of the scheduled service will not be eligible for a refund unless the service has not yet commenced.

2. Refund Process:

   • To initiate a refund request, please contact our customer service team at [contact email/phone number] within the stipulated time frame.

   • Refunds will be processed within [number] business days from the date of receiving the refund request.

   • Refunds will be issued using the original method of payment.

3. 7-Day Non-Question Asked Refund Policy:

   • We offer a 7-day non-question asked refund policy for all our services. If you are dissatisfied with the service provided, you can request a refund within 7 days of the service completion date.

   • Refunds under this policy will be honored without requiring an explanation from the customer.

4. Exclusions:

   • Refunds will not be provided for services that have already been completed.

   • Refunds will not be issued for services that have been partially completed.

   • No refunds will be granted for requests made after the expiration of the 7-day refund period.

For any questions or concerns regarding our refund policy, please feel free to reach out to us at info@eliteroofclean.co.uk /+44 7783791873. Thank you for choosing Elite Roof & Exterior Cleaning for your cleaning needs.